Our Privacy Policy

At Velocity Rentals, LLC, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services. By booking a rental with us, you agree to the collection and use of your data as described here.

1. Information We Collect

We collect the following types of information to provide and improve our services:

  • Personal Information: When you book a rental, we may collect your name, email address, phone number, and payment details.
  • Vehicle Information: Information related to your rental, such as vehicle usage, rental dates, and location details.
  • Usage Data: Data about how you interact with our website or platform, including IP addresses, device information, and browsing activity.

2. How We Use Your Information

We use the information we collect to:

  • Process bookings and payments.
  • Communicate with you about your rental, including confirmations, updates, and customer support.
  • Improve our services, website, and customer experience.
  • Comply with legal requirements and protect our business interests.

3. Data Protection

We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure. While we take reasonable steps to protect your data, please note that no method of online transmission or storage is completely secure.

4. Sharing Your Information

We do not share, sell, or rent your personal information to third parties for marketing purposes. We may share your information in the following cases:

  • With trusted service providers who assist us in operating our business (e.g., payment processors).
  • To comply with legal obligations or respond to legal requests (e.g., court orders).
  • To protect our rights, safety, and property, or those of others.

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your user experience and collect usage data. You can manage cookie preferences through your browser settings.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of receiving promotional emails by following the unsubscribe instructions in each email.
  • Contact us if you have any concerns about your privacy or wish to exercise your rights.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with an updated effective date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at:

Velocity Rentals, LLC
Email: customerservice@velocityrentalsva.com
Phone: 540-234-3799
Address: 11 Hope Road, Ste. 111/263, Stafford, VA 22554

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.